How to get help with The Way, report something, or delete your account.
Email support@thewaychrist.com. Tell us what happened and, if it concerns another member, what you saw and where you saw it.
You do not need email for this. Every profile, message thread, group and event in the app has a Report action, and reports reach the moderation team directly. You can also block a member from the same place; blocking stops contact in both directions.
What happens to a report, and how quickly, is set out in Content Moderation Policy.
What is and is not allowed is set out in Community Guidelines.
You can delete your account from inside the app: open Profile, tap the settings gear, then Account management, then Delete account. No email, no form and no request to us is required.
Exactly what is deleted, what is kept, and how long it takes is set out in Account Deletion. If you cannot reach the app — a lost device, or a sign-in you can no longer complete — email support@thewaychrist.com from the address on the account and we will carry out the same deletion.